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Free download practical Shared Services toolkit and latest articles
Give your Shared Services customers a SPA rather than a SLA
Today, Shared Services Organizations are relying on interactive and two-way Service Partnership Agreements (SPA) to lead the way.
Prepare Your Shared Services to Global Business Services
The article highlights 6“facilitation factors” that support a shift from Shared Services to Global Business Services
Webinar - Shared Services Implementation Roadmap
Get tips on how to build a successful Shared Services business case and develop a multi-phased roadmap in this webinar.
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Case Studies: How to Improve Client Services Delivery
The differentiator for successful Shared Services is the ability to manage the client relationship proactively from the outset.
More Power Through “End-to-End” Global Process Ownership
Avoiding expensive mistakes and driving more benefits across the end-to-end process